A Note of Thanks...
As if my job wasn’t wonderful enough, the best part is what I am about to share with you. It’s so much fun to hear from customers after they receive their personalized Hershey’s bars. Some customers write us with touching stories about the special contribution we’ve made to an event such as a 50th wedding anniversary… some write to say how crazy the guests at their birthday party were for these unique favors… some write just to say that they were pleased with how easy the ordering process turned out to be and how the finished product exceeded their expectations. Your feedback helps to inspire our creativity and excellence and makes a great day at Carson even better! Thank you all for taking the time to share your kind words and for your referrals!
Here are just some of the many comments and stories that our customers have shared with us.
Dear Carson Chocolates,
On behalf of myself, my fiance, and my family, I would like to extend the most sincere thank you to your company. We have been so impressed by not only your product, but also by the reliability and ease we felt in the ordering process. My parents own a small business that prides themselves on customer service and satisfaction. We are therefore usually disappointed by companies that make the ordering/shipping/receiving process so difficult. With Carson Chocolates we would feel comfortable not only purchasing in the future, but also recommending you to all of our friends. Throughout the process of planning for our wedding, we have had an unusual amount of RSVP's that came back "yes," and have had to purchase additional chocolate bars last minute. We knew that they would come quickly, be made accurately, and would arrive in perfect condition. We thank you for making this step an easy and pain free one. Thank you! Thank you!
Sincerely,
Kelsey Bentley
Good morning,
I just wanted to take this opportunity to thank you for the wonderful & fast job done on my daughters Sweet 16 favors. We kind of waited until the last minute to order them because the original Banquet Hall we had booked closed down suddenly & we were not sure if we were even going to have it. Luckily we found somewhere & will be having it.
You had enclosed a card with this email address to let you know if anything was wrong with the order so I wanted to email you and tell you that everything is right with my order and thank you so very much. I would definitely recommend Carsons to anyone that is need of personalized favors. I am having a 70th birthday party for my Mother next year so you will be hearing from me then.
Thanks again .
Susanne
I ordered birth announcements through Carson with both my children. Let me just say, your company does a fantastic job. I received my order very quickly (done and delivered within 3 days both times). For my daughter, who was a summer baby, I was so impressed when the bars were shipped with cold packs to prevent melting. Your selection is wonderful - I did a photo announcement this time with my son. And the announcements are beautiful! (Everyone was impressed that I had something to pass out so quickly - I did the order on-line during a
nighttime feeding, got it in a few days, and people thought I was really "together" - ha ha!) Anyway, I recommended your company to all my pregnant friends. You've been a pleasure to work with!
Thanks,
Michelle
Hello.
On Monday I called customer service and placed a rush order for my boyfriend's surprise 30th birthday party, taking place this Saturday that his mother and myself are planning. I've a tendency to procrastinate, so your rush service saved me!
I ordered 100 mini Hersheys bars. They arrived in perfect condition with the icepack still cold! I even sampled one for myself! Your company saved me a lot of time and a huge headache.
Yikes, the pressure of being a good hostess for my boyfriend, an attorney, and his mother, the executive banker. You did all the work, and I'm taking all of the credit!
Your company is one of the few online companies with top notch customer service. I communicated once by email and twice by phone in which everyone was very professional and courteous.
Thank you!
Janis Edralin
San Antonio, Texas
