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Reviewing Website Orders

We process approximately 3500 internet orders monthly and each order is reviewed carefully by a real human being!  We check orders for obvious typos and incomplete personalization and shipping information.  If we see an order for a 15 pound baby or a 50 year old with a birth date of 1956, we’re going to call and verify.  As mentioned by the customer below, we also review shipping selections and if you have selected Next Day Air shipping but are only 1 day time in transit from us by Ground, we are going to save you some money.  Whenever possible we want to exceed your expectations and this is just one way of doing so.

I just wanted to say thank you for making my grandmother's 90th birthday special.  The chocolate bar wrappers with her picture were beautifully done and a big hit.  I want to especially recognize Diane who noticed the date of the occasion and notified me to place a rush order so we would receive our items in time.  She also noticed that I was going to pay extra for rush shipping that wasn't necessary and saved me the extra $10.  That is what I call excellent service and attention to detail.  I will definitely recommend your service in the future.
Thanks again,
M Dressler

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